Most frequently asked questions...

Do all users know now my e-mail address?

No, nobody knows your e-mail address unless you included your e-mail to your posted message itself. All users who answered you wrote their message over the EnglishPal “reply to message” option. However if you answer them only then you will reveal your e-mail address.

What I should take care off when contacting other users?

The overwhelming majority of the EnglishPal users are trustworthy and well intentioned! Nevertheless it's very important to take the same common sense precautions online as you would offline. When meeting somebody for the first time, please remember to:
- Don't hand over any money until you see the item. Trade face to face.
- Insist on a public meeting place
- Consider having a friend or family member accompany you
- Tell a friend or family member where you're going and when you should be back
- Take your cell phone along if you have one
- Trust your instincts
- Pay extra attention when buying expensive items

For more information about personal safety online, check also out this website www.getsafeonline.org

Any further questions, omissions, comments – please feel free to contact us.

Enjoy EnglishPal!

How much does it cost to place an Ad?

The service offered on this website is free for charge for private users. The only requirement is that you have to do is to register as a user. There are some paid for services for business users who want to advertise their businesses product. If you are a business user, contact us for further information.

Do I need to register to read Ads?

No, you can read all Ads without being registered or logged in. Just if you want to place an Ad you need to register.

How and when my Ad will go online?

After placing an ad your posting needs to be approved by one of the admins and after this it will appear online. This can take up to 24 hours.

How I can answer to an Ad or message?

It is very easy to answer to an ad. When you view the details ad of a user, there is the reply button right under the message. Just click it and the reply window will open.

Will my e-mail be visible to the user?

If you reply to an ad your e-mail address will be visible to the owner of the ad. On the other hand you will not see the e-mail address of the user you are writing to. You will just know the users username at EnglishPal and his/her location.

Just if the owner of the ad writes you back, only then you will be able to view his/her e-mail address.

You need to register in order to be able to place an ad. It is free to register and it is free to place ads. However we ask you that you read again the [Posting Guidelines] before posting an ad to avoid disappointment. We want to keep the EnglishPal website clean, user-friendly and free of Spam postings. 

How to place an Ad?

To place an Ad login and click the  button in the top right corner of the screen. A new window will open where you can choose in which category you want to post. Follow the screens instructions.

What I should know before placing an Ad?

All ads need to comply with the Terms and Conditions and comply with the Posting Guidelines. 

How much does it cost to place an Ad?

EnglishPal is offering its service to all private users free of charge!

Can I attach a picture to the Ad?

Yes, you can. Just upload your image and the page will automaticly re-size your piocture if needed. 

I have placed an Ad but can’t find it on the site?

Once you have placed your ad the admin will approve your post. Your ads will be not visible until this confirmation. This can take up to 24 hours.

Once my Ad is online, how can I edit it?

To edit your ad simply login to your EnglishPal account. Once you’ve logged in look up your ad, open it and click the “edit” button. 

How do I register?

On the top right corner of the page you find the option to register. Click here and just following the instruction on the screen. In order to register you need to choose a username, a password and provide a valid e-mail address. You also need to confirm your membership by clicking the confirmation link in the e-mail you will send you after the registration.

How do I change my details?

To change your details you need to be logged in. When you are logged you can see on the top right corner of the page Profile link. Click here and click "Edit Profile". 

Can I delete my account?

Yes you can. Just send your request to the EnglishPal team (it is important that you use the same e-mail address you registered with) and we will delete your account.

My registration does not work?

You may have forgotten your password.

I have forgotten or lost my password, what do I do?

If you have forgotten your password you need to go to the login page and click the “Forgot your password?” link. Then just enter your e-mail address and we will send you a new password.

How many postings I can place on EnglishPal?

You are allowed to place as many different postings as you like. We not limit our service to a certain number of postings per day. Just remember that all postings must comply with the Terms and Conditions and the Posting Guidelines.